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Philip B. Crosby está más estrechamente asociado con la idea de “cero defectos” que él creó en 1961. Para Crosby, la calidad es conformidad con los requerimientos, lo cual se mide por el coste de la no conformidad. Esto quiere decir que al utilizar este enfoque se llega a una meta de performance de “cero defectos”.
Crosby's career as a quality professional began in 1952 after serving in World War II and Korea. In 1979, he founded Philip Crosby Associates, Inc. (PCA), teaching management how to establish a preventive culture to get things done right the first time. Crosby was recognized by corporations around the globe as a "guru" of quality management ...
En los años 60's Philip B. Crosby, propuso un programa de 14 pasos para lograr la meta de "cero defectos" empleando la planeación, implementación y operación de un programa exitoso en el mejoramiento de la calidad.El programa planteaba la posibilidad de lograr la perfección mediante la motivación de los trabajadores por parte de la dirección de la organización, dándole un gran peso a ...
20 de ene. de 2018 · Born: Jun 18, 1926 Died: Aug 18, 2006 Philip Crosby is best known for: Quality is Free - His first book that made him famous.. Zero Defects - One of his four absolutes of quality.. The Four Absolutes of Quality - See the details below.. The Crosby Vaccine - for management to prevent poor quality. The Fourteen Steps of Quality Improvement
Philip Crosby Biography Philip Bayard “Phil” Crosby (June 18, 1926 – August 18, 2001) was a businessman and author who contributed to management theory and quality management practices. His birthplace was in Wheeling, West Virginia, United States. His father induced him to study pediatrics, although he never graduated. To make some money, Crosby starts working in […]
Philip Bayard "Phil" Crosby, (June 18, 1926 – August 18, 2001) was an American businessman and author who contributed to management theory and quality management practices.. Crosby initiated the Zero Defects program at the Martin Company. As the quality control manager of the Pershing missile program, Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 ...
27 de abr. de 2021 · Philip Crosby fue un gurú y autor de la calidad y su trabajo no debe verse solo en la perspectiva de TQM (Total Quality Management, Gestión de la Calidad Total) únicamente.Su claro mensaje “Hágalo bien a la primera y siempre” motivó al mundo industrial a erradicar la reprocesamiento, la reparación, los rechazos y la chatarra.
